Device should be placed approximately an inch over the NFC or MST area of the payment terminal in order for the payment to work. What is the maximum number of times the PIN can be entered on the Gear before cards are deleted? After 10 wrong tries, Samsung Pay for Gear S3 will reset. All information and cards registered on the Gear S3 will be deleted. How can I add a wallet to Samsung Pay? Using your mobile number you will be able to link your existing wallet to Samsung Pay.
What all wallet payment methods are supported by Samsung Pay? How does scan code feature work? How does send money feature work? Enter Recipient using mobile number or your saved contact and Enter Amount to be transferred to the recipient's wallet. For completion of money transfer, verify using your fingerprint or PIN. Can I add money to my wallet on Samsung Pay?
Wallet can be topped up using credit card and debit cards. How does Show code feature work? Verification using fingerprint or PIN will reveal one time codes that can be showed to the cashier for payments. How can I see my transaction history? Tap on 'Wallet' on main screen of Samsung Pay App to open the wallet menu. Scroll below to 'Transactions' section to see transactions made on Samsung Pay. The wallet account will continue to exist and users can access the wallet on the wallet app, wallet website and on partner websites where wallet is linked as payment option.
Do I need wallet app on my phone to use Samsung Pay? User can make payments using wallet on Samsung pay irrespective of having the wallet app on smartphone. What is UPI? You can create your own 'Payment Address' in Samsung's UPI app and link your bank account, which is registered with your phone number. You can send or receive money henceforth. They are independent of each other.
You can see last 20 transactions in account detailed page. Can I send money within my accounts of different banks? Send money using Payment address can be used to send money to your default account. Whom to contact if my account is showing as suspended? If you change your SIM, you need to re-register and add bank accounts again which are linked to new mobile number. Can I change my Payment address on Samsung Pay? You can change your payment address on Samsung Pay. You will be asked to enter last 6 digits of the debit card and expiry date.
Can I see decline requests in transaction history? You can see history of declined request under pending payments. Samsung Pay Gift Card Store offers electronic gift cards of your favaourite brands. You can gift a card to your friend or family for any special occasion. View all the gift cards available to you and select a card of your choice to make a purchase or gift a friend or dear ones. Enter the denomination and click on 'Pay now' button and you will be directed to Payment gateway to make payment. Choose your preferred payment method credit or debit card, netbanking, UPI to complete your gift card purchase.
Gift Cards can only be purchased maximum up to Rs. Yes , You can purchase and send the gift card to your family, friends or dear ones even if one is not using Samsung Pay or Samsung Phones. Gift card will be delivered via email, if you select 'This is a Gift' while purchasing a gift card. You will get access to the gift cards from most popular brands. We will also bring exciting offers from time to time as per their availability.
Gift cards typically have a validity period of 3 to 12 months. However, it may vary across brands. Please read terms and conditions associated with the gift card before purchase. By purchasing or using a Gift Card, you are agreeing to and accept these terms and conditions. You can use credit or debit card , netbanking or your UPI Payment address to make the payment.
Where are Gift cards accepted? Gift cards are generally accepted in all the participating retail outlets of a particular brand. Please refer terms and conditions of the specific gift card to know more. Gift cards are generally accepted in all the participating offline retail outlets of a particular brand. Usage of a particular gift card is dependent on its terms and conditions.
Gift cards of e-commerce websites can be used for online transactions. You can refer to terms and conditions of the specific gift card to know more about these details. How secure is it? The PIN to use the Gift card is delivered only to recipient's email address. And is displayed under 'Details' of gift card purchased for self in 'My Card' section. Please use this PIN to make purchases securely.ciescalalibta.tk
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Please get in touch with Woohoo customer care for any specific card related queries. Usage of a particular gift card is dependent on the brand's terms and conditions. No, the cards cannot be redeemed against cash. Gift cards cannot be reloaded. Gift cards once purchased cannot be cancelled or refunded. What is the refund policy of gift card purchased on Samsung Pay Gift card store? Are there any financial details stored with Samsung? No financial details are stored with Samsung.
Woohoo platform uses Payment gateway to process the payments. What process to be followed if device is lost or stolen? You can access your gift cards even after you reset the mobile. How can I pay a bill in Samsung pay? You can use 'Pay bills' feature in Samsung Pay to make a bill Payment. It is specific to your bill provider to which you want to make a payment.
For furthur support on Samsung Pay you may contact How do I know the bill amount to be paid? For most of the billers , we will let you know about the due amount. However for some billers , you may need to check bill details received from biller for dues. My payment was successful, but the bill provider still says its not paid?
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In few cases , it may take upto 2 days to reflect payment at your bill provider. For any long pending status, You can also raise a query or contact customer care to check status of the bill paid through Samsung Pay. What if I pay on my last day, will it still be updated for my account?
Depending on the bill provider amount may reflect instantly or it may take upto 2 business days. We recommend you to make payments before atleast 2 business days prior due date to avoid any late payment fee. How will I get to know if the bill was paid? You can check the transaction history and look for the bill payment status. Success status will indicate bill payment was successful.
Once you make a bill payment in Samsung pay , most of the cases it will reflect with your bill provider instantly. However for some billers' it may take upto 2 business days to update status. Will I be charged any money if I pay by Samsung Pay? No, you will not be charged any extra fee for paying through Samsung pay. However, any charges levied by bill provider may be applicable as in. My transaction was unsuccessful but still money got deducted from my bank account. This can happen in very rare case due to network timeouts.
However rest assured that amount debited will be refunded to your bank account. It may take business days to receive your refunds in such a case. Where can I view the payment receipt of my transaction? You can goto My Biller's section in 'Pay bills ' feature of Samsung pay - Select a particular biller to check all transactions you have made in the past - Select a particular transaction to see the 'Receipt' Why is a specific Biller not listed in Samsung Pay?
Currently Samsung Pay supports select list of billers. However more billers will be supported in coming days. What is Samsung Rewards? Samsung Rewards Program is open to registered users who are at least eighteen years of age or older. How do I register for Samsung Rewards? Samsung Rewards is available to all Samsung Pay users, with App version 2.
Samsung Rewards Program for India is a divided into 3 tiers and the points per transaction are awarded basis the tier users falls under. User is rewarded with Bonus points on their 1st Card transaction One time. Every 3rd card transaction thereafter to be rewarded with 50 additional points upto a maximum of 4 times a month. Where can I check my tier status and Point balance? Details of the same are covered above 'How do I earn Points' section.
A user does not earn any points on registration. When do my Reward Points get updated? Samsung Reward Points will be updated on every successful transaction. How long will my Reward Points stay valid for? Points earned in a particular month will be valid for a period of 12 months, through the last day of that month at Points not redeemed during the validity period will expire and be forfeited. For example, all points earned in April will a expire on 30th April at Yes, users can only earn for a maximum of 15 transactions per month. Please visit our'how do I earn Points' section.
Why did my tier status reset? Your tier status earned in a particular month will remain in effect through the end of the following full calendar month through the last day of the month at You must re-qualify your status for future calendar months by completing the number of Qualified Transactions each calendar month.
Points are not redeemable for cash, transferable or assignable for any reason. Can I opt-out of notifications from Samsung Rewards? By accepting the Terms and Conditions and signing up for the Program, you must agree to receive email and push notification messages regarding the status of your Samsung Rewards Account and Points total. If you turn off notifications or opt-out of email communications, you will no longer receive communications about your Account status and Point totals. Have more questions? Samsung Pay live chat Samsung Pay toll free phone number: Images are simulated and for illustration purposes only.
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Further information on how you can contact us with any questions about this Privacy Notice or our practices in relation to your Personal Information is set out below. What information do you need to provide to start using Samsung Pay?: Once these steps have been completed, you must register a debit or credit card or link your mobile wallet account or link your bank account through UPI application on Samsung Pay. To initiate this process, you must enter certain card and account details or enter mobile wallet or bank account credentials in UPI application by following the instructions on the screen.
Identification and verification: Identification and verification information must also be sent to your card issuer and payment network or mobile wallet provider or bank so they can verify that you are who you say you are, and send you the correct terms of service that will apply to you. This information may include as applicable: Samsung Account information e. Card information and billing address, which is sent to your card issuer, passing through our servers.
Wallet registration detailsBank account detailsWe provide this information to your card issuer and wallet partners so that they can authenticate cardholders to detect and discourage fraud. Registering and activating your card on your Mobile Device: Registering and managing your mobile wallet: You may be able to link your mobile wallet account or other similar third party accounts to Samsung Pay.
To link such accounts, you will have to enter your account information like your email or phone numbers details and follow the instructions on the screen. You would have to accept the terms and conditions set by mobile wallet provider to be able to register your wallet in Samsung pay. Registering and managing your bank account through UPI: To link such accounts, you will have to enter your bank account information like your account number and IFSC code or phone numbers details and follow the instructions on the screen.
No account information is stored on our servers. Identification and verification for mobile wallets: Identification and verification of your mobile wallet is done by the wallet provider so that they can verify who you are and retrieve your account details. This verification can be in the form of a One Time Password OTP sent to your phone number, email or a call; or in the form of a password; or any other means as specified by your mobile wallet provider.
For identification and verification we may share your mobile number and email id provided to us with mobile wallet provider. Identification and verification for bank account: Identification and verification of your bank account is done by the PSP bank and your bank so that they can verify who you are and retrieve your account details. The verification is done by matching the encrypted message sent as an outbound SMS to the PSP interface from the mobile number being used by you for registering the PSP profile.
After verification of your details, a token is sent to your account which is encrypted and protected using the device security features. This token enables you to generate codes for payments and use it to make online transactions to your friends and merchants.
Your recent transaction history will then appear on your Mobile Device. What kind of data do we collect and use?: This information includes technical information such as unique device identifier, GUID identifier created as part of your Samsung Account, card issuer, card brand, device model, phone number, transaction date and time, whether a MST or NFC based transaction was used, card enrollment status, and whether a transaction successfully went through. We also access your device short message services sms to read the OTP sent by Issuing banks and wallet providers.
SMSs are also read to check due dates and amounts for bill payments This information will be used to autofill the amount and due dates for the purpose of bill payments in Samsung Pay application. We use the information we collect to understand the way people use Samsung Pay so that we can improve it by making it more convenient and useful, including in particular: To provide you with the transaction history when requested for. In case you de register your Mobile wallet or delete UPI account from Samsung Pay, all your information including transaction information also gets deleted from Samsung Pay servers.
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Samsung does not retain any information related to your wallet and transactions in any form whatsoever. To whom do we disclose your Personal Information? We may also disclose your Personal Information to third parties involved in the process of providing services on behalf of Samsung in connection with Samsung Pay to allow such third parties to provide such services on behalf of Samsung as well as third parties associated with promotional incentives and benefits. Other Types of Information We Collect: Merchant offers, including coupons, tickets, deals, discounts, rewards, and vouchers, may be provided from time to time through Samsung Pay.
Offers may be based on your location relevant to participating stores or businesses. In some instances, we may send you alerts notifying you of offers when you are near participating businesses. Location detection must be enabled on your device to participate in this program.
You can disable the program and opt-out of receiving such notices at any time within your Samsung Pay notification settings. We strive to provide the best user experience possible and it is important that you know that we do not collect any information about the items you purchase using Samsung Pay. We may, however, aggregate and anonymize information collected regarding your attempts to make purchases using this application.
This information includes the time of purchase, mode of payment and, when available, the merchant name and location. As we mentioned above, utilizing this information enhances the user experience by permitting analytics about the accuracy and rate of success of payments made while you are using our application. We utilize this information to understand the way people use Samsung Pay so that we can improve it by making it more convenient and useful for our customers.
How do we keep your Personal Information secure?: We use physical and technical measures to safeguard the Personal Information we collect in connection with Samsung Pay. However, please note that although we take reasonable steps to protect your Personal Information, no website, Internet transmission, computer system or wireless connection is completely secure. You can also use a number of the security features available through Find My Mobile to secure your Mobile Device, including locating a lost Mobile Device, deleting registered cards from a Mobile Device and deleting all data from a Mobile Device.
Offshore Disclosure of Personal Information: When you use Samsung Pay, your Personal Information may be disclosed or transferred to overseas recipients and collected, disclosed, stored or processed overseas. The overseas recipients of your personal information may, depending on the particular service that you have requested, be located outside India including in South Korea, the Philippines, Singapore, Vietnam, Malaysia, the United States of America, Germany, China, the Netherlands or Denmark.
Please note that the data protection and other laws of countries to which your information may be disclosed might not be as comprehensive as those in India. In all cases, you consent to your Personal Information being disclosed or transferred outside India, and acknowledge that Samsung is not required to ensure that overseas recipients handle your Personal Information in compliance with Indian privacy law and that you may not be able to seek redress if an overseas recipient handles your Personal information in a way which does not comply with Indian privacy law.
If you have any questions about Samsung Pay, please contact us through our customer support channels by following the instructions within the Samsung Pay application. Grievance Officer: Gauri Taneja Email: Earn 50 points on every 3rd card transaction, up to a maximum of 4 times a month. Transaction count will reset on the first day of each month. Rewards points earned are valid for twelve calendar months through to the last day of the month.
Users can earn Rewards points for up to 15 transactions per calendar month. If the flashing process is interrupted e. Firmwares provided by Samsung-Updates. Health, wealth and plenty of superb Samsung gadgets! According to various sources we should soon see Tizen OS powered vacuum cleaners, home appliances and more. If you are lucky and own one of this devices: Android 6. We will back on track with fresh and exclusive news in January!
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